By Ashley Goldie, Sales & Marketing Director, Kallik
I don’t know if you’ve noticed it yet, but there’s a quiet revolution going on. I think it’s about a fundamental shift in the way organisations deal with change and make innovation happen. I’m calling it ‘the roadmap to automation’ – and I hope you will agree with me once I explain a bit more.
Let’s start with the public sector. We’ve seen enough big project disasters there in the past – often IT-related ones.
But we’ve not been reading about anything like that for a while now. If you ask people in the sector why that is, they’ll probably point to the insistence by the Government on the use of the ‘Agile’ project management and system creation approach.
What’s Agile about? It’s about stepping away from the Big Bang/‘let’s change everything even if it takes three years’ approach that’s been the hallmark of failure in the past.
Agile – with its insistence on breaking big problems down into small, tractable ones and on working with customers to deliver quick, easy wins on a regular basis, that get everyone on board to achieve transformation together – says, ‘Let’s get to the future in achievable increments, not by a huge, dangerous leap.’
You see the same thing in the private sector. After all, Agile itself is a spin-off of a management technique called Lean Manufacturing, which you may well have come across. You may also have seen a sharp, recent increase in interest in Six Sigma, a fantastic quality-improvement technique, which is also akin to Agile.
Let’s stop biting off more than we can chew!
The trend that Agile in the public sector and Six Sigma in the private one support is the same thing.
That’s a commitment to stop trying to ‘boil the ocean’ in one go – or, as it’s also sometimes pithily put, ‘eating the elephant.’
All these approaches can be summed up in the useful Japanese phrase kaizen or ‘continuous improvement’. Kaizen’s all about small steps – but steps that all go in the right direction.
We’ve seen this really take off among our customers – this kind of pause in the Big Project mindset. People are fed up of three year ‘change’ projects that either never finish – or finish by delivering something that is no longer very useful, as times have moved on.
This is a very positive trend and one that all businesses should look at. It’s also very much what we encourage at Kallik, by the way.
We are very comfortable helping customers start small with the Kallik AMS360 (Artwork Management System). There simply is no need to leap forward dramatically if you don’t want to – although we will also support you if that’s your intention.
We call this a roadmap to full automation – and hope you agree this incremental approach to business change could be right for you, too.