Tracey Edwards Quality Assurance Kallik– Seasoned compliance manager Tracey Edwards comes on board to ensure Kallik meets exacting quality assurance metrics –

Tamworth, UK: March 16, 2015 – Labelling content management leader Kallik is delighted to announce the appointment of Tracey Edwards as its new dedicated quality assurance manager.

Tracey will be responsible for extending the British tech SME’s ISO9001:2008 internal quality management system (QMS) and TickIT plus compliance.  As well as leading on-going drivers for compliance with national and international standards and legislation.The new role is also expected to involve close interfacing with external auditors plus ensuring the execution of corrective/preventative action and compliance with service level agreements.

Tracey brings a CV steeped in compliance professionalism to the newly-created position, having extensive experience on both sides of the auditing fence.

Her 25-year plus exposure to pharmaceutical regulations GLP, GCLP, GMP is a major asset for Kallik, including as it does over two decades at AstraZeneca encompassing 12 years of MHRA & FDA audit inspections, as well as a number of years as  a  global quality & compliance manager at with Johnson Controls (JCI)  Integrated Lifescience.

Tracey sees her mission as applying her extensive industry knowledge to take Kallik’s entire quality management approach to a global leadership level.

“Kallik takes compliance very seriously, putting quality solutions and services at the heart of the business,” she said.

“Kallik’s passion for both its solution and customer service is infectious, so I’m looking forward to working closely with the team and will enjoy the challenge of working on all aspects of compliance.

Tracey adds that her ‘mantra’ is Ruskins’ statement that, ‘Quality is never an accident; it is always the result of intelligent effort’ – and that in her new role, “I know no-one at Kallik will disagree.”

Neil Gleghorn, Chief Executive Officer of Kallik added,  “Tracey’s hugely impressive compliance and auditing experience and solid track record in regulatory campaigns at international manufacturing organisations, combined with our own commitment to quality, will meet our customers’ needs and without question help our business overall.”

About Kallik

Kallik is a global provider of software solutions that simplify complex artwork management, generation and approval challenges for regulated industries. Kallik’s systems help these organisations to reduce the risk of product recall, guarantee product and brand consistency, mitigate risk and reduce costs.

Based on technologies using a structured data-centric approach, Kallik’s solutions leverage and repurpose content to automatically generate artwork.  This enables businesses to remove duplication, track content and rapidly change messaging to respond to new market and regulatory challenges.

Formed in 2001, Kallik’s founders and senior management team have a rich heritage in the packaging and labelling industry. The flagship AMS360™ Automated Artwork Management solution was devised based on this insider knowledge of the sector and today underpins the businesses of companies including Sealed Air, Estee Lauder, Coloplast, Integra, Mary Kay and Unilever.

More at www.kallik.com or follow us on Twitter @KallikAMS

PR Contact

Carina Birt

PR for Kallik

carina@sarumconsultancy.co.uk

+44 1722 411150

By Neil Gleghorn, CEO, Kallik

nail-gleghornWe have a lot on our to-do list for 2015. Be assured, it’s genuinely exciting stuff. Both for us as a company, commercially, but also for our customers and for our long-term trusted partners.

What’s really gratifying is that a lot of what you’ll see happening for Kallik in 2015 builds on conversations that we’ve had with our customers going back quite some time. 2015 will be the year that crystallises the efforts that the team has been putting into this market for years, so it really is an important year for us.

And a dominant theme that will sum up a lot of what’s taking shape: Kallik’s extended cloud. In fact, from a technology viewpoint, the growing acceptance by the market that cloud is the best platform to both deliver and for connectivity is also crystallising, and is a huge part of our plans and ambitions for the next 12 months.

Kallik has always been a cloud innovator; in fact, we had one of the first ever such offerings out there, in 2003 (although it wasn’t called cloud then!). I think it’s safe to say, we are ahead of the game here.

The emergence of AMS 360Print

Our programme name for all that is AMS 360Print, which you will hear a lot about this year. At a high level, the story is this: since day one, the Kallik proposition was that you should have one system that you can access via any device you like, mobile, PC, Mac or whatever.

That proposition has evolved as we talked to clients who said, ‘Well, we have got all these printers that we need to hook up – can you help us link to those?’

We’re not talking desktop laser printers here. We mean the large industrial printers on the factory floor; the minsters that churn out hundreds of thousands of product labels.

These machines are connected up, but only to a limited degree. Our challenge to customers was that the bar needed to be raised – rather than manage every single printer individually, with no central way of managing anything other than printer server type technology, a new, more integrated and global way of working, should be the aspiration. A new way that removes the need for old school labelling software solutions in the manufacturing site and delivers real-time optimisation of manufacturing production, true smart manufacturing.

Hence our collaboration with Zebra Technologies – the largest supplier in the world of printers in the manufacturing and labelling space.

Working with Zebra we have built AMS 360Print – a global cloud platform solution – which means even if you have 20 factories all over the world, those printers now link seamlessly to your Kallik artwork and content labelling management solution.

In other words, those networked printers don’t just see the LAN and some central print server, but one Kallik cloud – which in practical terms means you can print on any print device anywhere in the world, directly from your Kallik application. No more distributed label databases and labelling templates and a huge leap in terms of efficiency, quality and traceability.

That means one piece of data all the way through every part of your labelling process for all your packaging and labelling needs, whether its factory label, patient leaflets or pre-printed packaging.

That’s a fantastic breakthrough for anyone working with labelling content in a regulated industry – in fact in any industry!

The other interesting aspect to this news is that this solution can be easily made a fully-integrated part of your supplier chain (and you don’t need install any software!) – which means, regardless of manufacturing location and ownership, data can flow and labels can be printed to one standard, ensuring quality right across the supply chain.

To sum up for this preview, 2015 for Kallik is going to be the year when all our messages about a single source of truth, the fact that artwork management is all about content, cloud is the best delivery method, plus the smart way to work is in the shape of a community of people extending that data value right across multiple other touch points – are all coming together.

 

HS061214_SM_2562Labelling content & artwork management leader Kallik’s founder and CEO Neil Gleghorn to present fresh thinking at a major life sciences conference: why now is the time to solve the sector’s content challenges

Tamworth, 9 February, 2015 – Labelling & Artwork management leader Kallik founder and CEO Neil Gleghorn has been invited to deliver a presentation at CSC Life Sciences’ ‘Life Sciences Forum: Innovation for Business Growth’ event.

At the major life sciences conference, scheduled for February 11-12 in Malaga, Spain Gleghorn will present on how the sector can best address the labelling challenges accumulating for players in the industry.

Gleghorn will draw on his extensive knowledge and understanding of the pharma industry’s specific challenges (key to his winning a PharmaVOICE 100 place last year, an award that celebrates the most influential people in the life sciences industry).

Gleghorn will look at typical artwork and labelling practices before outlining the business context: how pharma is battling rising product recalls, to how the medical device field is being forced to respond to latest UDI regulations to how cosmetics firms are tackling new labelling requirements.

This set of circumstances, Gleghorn will argue, means that centralising the creation and management of Labelling and Artwork Management (LAM) needs to be much higher on the C-Suite’s agenda.

For Gleghorn, “The amount of regulation and legislation coming our way has never been higher, forcing the need to have a robust, transparent process in place to deal with this compliance.

“Members of the pharma community need to make labelling a top priority or face major penalties, as well as suffer inefficiencies in their business.”

Kallik has been at the forefront of dealing with these issues, having over a decade helped firms capture and manage labelling-based content digitally so as to transform the way large national and international brands bring products to market.

Gleghorn’s commitment to that vision has helped the UK firm become a truly global player, working with some of the world’s biggest companies in regulated markets including the pharmaceutical, medical device, cosmetics and chemicals vertical sectors.

Gleghorn is available for interview at the Life Sciences Forum on Wednesday February 11 on the need for robust labelling processes: for further information and for interviews, please contact Sarum.

About Kallik

Kallik is a global provider of Labelling & Artwork Management software solutions (LAM) that simplify complex artwork management, generation and approval challenges for regulated industries: Kallik’s systems help these organisations to reduce the risk of product recall, guarantee product and brand consistency, mitigate risk and reduce costs.

Based on technologies using a structured content-centric approach, Kallik’s solutions leverage and repurpose content to automatically generate artwork. This enables businesses to remove duplication, track content and rapidly change messaging to respond to new market and regulatory challenges.

Formed in 2001, Kallik’s founders and senior management team have a rich heritage in the packaging and labelling industry. Its flagship AMS360™ Automated Artwork Management solution was devised based on this insider knowledge of the sector and today underpins the businesses of companies including Sealed Air, Coloplast, Integra, Mary Kay, VitaHealth and Unilever.

More at www.kallik.com, or follow us on Twitter @KallikAMS

PR Contact

Carina Birt

PR for Kallik

carina@sarumpr.com

+44 1722 322916

Kallik has created a series of eight short videos which aim to help partners and colleagues understand how to sell Kallik’s Artwork Management System, from identifying a good customer fit and overcoming sales objections, through to the market drivers and how Kallik can help partners achieve their sales goals.

Each video, most of which are only around 1-2 minutes long, is presented by Kallik’s CEO, Neil Gleghorn, and provide useful insight to any Kallik partner or sales team who are looking to improve their knowledge of the product and improve their sales techniques.

The video titles are:

  • Framing Artwork Management – the salesman’s perspective
  • How to sell Kallik? One big hit vs a module at a time
  • Who are the competitors? What do I need to know about other point solutions?
  • What help and handholding does Kallik provide a partner?
  • What is involved in the Demo phase and what resources are available?
  • Talking Kallik Margins, Price Lists & Licensing Arrangements
  • Selecting partners, geographically and by vertical market
  • What’s driving the worldwide growth in Artwork Management systems?

To access these videos, Kallik partners and sales people should contact their Kallik account managers for more information.

 

 

 

By Neil Gleghorn, Founder and CEO of Kallik

Here’s what many of our customers think they need to do:

Have one sophisticated marketing artwork process – covering all their customer needs; and then have another one for the factory – where the focus is just on production labelling.

Here’s the problem: this is a completely artificial distinction. It’s also one that really doesn’t help you.

Here’s a real life example of why that’s so. A customer who used to generate and approve artwork which was then sent to the factory for printing and labelling the products … only for the factory then to rebuild all the artworks in their labelling system. Which not surprisingly not only meant all sorts of problems re-entering data, copying by hand, but also real costly problems with labelling errors.

For a set of historical reasons, we’ve ended up with two needlessly different approaches to artwork.

We have at the factory labelling end a series of systems in place that crank out thousands of labels and a different process elsewhere.

This is an illogical division. They are two ends of the same process!

I think this has arisen in the first place from some feeling that you didn’t need to do the ‘pretty’ stuff at the coal face and that the artwork needed to be kept separate.

But when you think about it, it doesn’t matter if it’s a flyer, a leaflet, a carton print or specific product labelling: it’s all customer communication, it’s all content that you need to get looking good, right and be easily maintained.

Kallik, of course, is all about managing content. We encourage you to start thinking in terms of managing your artwork and labelling content as one coherent whole, not as distinct, disconnected documents.

However, there’s just no need to think about it in these terms. What I am saying, based on my experience of seeing this process managed so ‘disconnectedly’, is that your factory labelling does not need to be managed any differently to any other artwork – and it would make your business a lot simpler if it was folded into the same unified process you employ at head office.

Artificial barrier

The good news is that we have the technology in the main Kallik AMS (Artwork Management Solution) to let you stop setting up this artificial barrier – and instead, work with one set of designs and information across your business.

Unless you like using the artworks that you spent all that money and time crafting as some sort of ‘design guide’ – rather than using the actual art for the items you want out of the door and on the way to the customer as soon as possible!

We’ll be talking about this more in our Kallik Webinar at 2pm (BST) on 20th August – ‘Taking a Holistic Approach To Factory Labelling and Artwork Management’ . Find out more and register here if you’re interested: https://www.kallik.com/webinars/

HS061214_SM_2562Kallik’s co-founder and CEO Neil Gleghorn has just been recognised as one of the 100 most influential people in the UK’s pharmaceutical sector. Neil shares his reactions to this peer award – as well as his reflections on the changes he’s seen in the market over the 20-plus years Kallik’s been selling to customers

It’s not often that one of your most important markets turns round and says, ‘Well done.’ Getting on to the PharmaVOICE 100 list is thus quite a landmark.

I have to say, great as it is to have my name on this, this isn’t really about me as an individual. It may sound a bit ‘Oscar Speech’ – but this really is all about the work of everyone here at Kallik, from the most junior team member all the way up to the board, our partners and everyone who’s been part of the journey.

Most important of all, is of course our customers. It’s been all about them. More specifically, it’s been about a dialogue with them that often has lasted years based on our ability to look at their organisations as a whole to suggest where the gaps are and where they could look to prise out efficiencies.

You have to understand the reality of the sector to see what we mean here. For the regulatory team, the marketing team, the R&D team in those organisations – they don’t always see the full picture, the wider organisational flow, that a third party like a Kallik can. What we have been doing – is to suggest ways to link together better and save time and money.

That aspect – better ways to save, and more ways to increase profitability – has been getting more and more of a focus for the sector too. No pharma leader wants to see any time wasted in terms of the lifetime of their company’s products. These guys can’t afford to waste any of that precious time, given the increasingly competitive nature of their globalised market space.

 

 

 

Labelling content & Artwork management leader Kallik’s founder and CEO Neil Gleghorn has been selected as one of the 100 most influential people in the pharmaceutical sector worldwide –

Tamworth, UK August 4, 2014 –Labelling Content & Artwork Management leader Kallik is delighted to announcethat its founder and CEO Neil Gleghorn has just been recognised as one of the 100 most influential people on the global pharmaceutical stage.

The honour is confirmed by Neil being named to the landmark PharmaVOICE 100 List published by the sector’s leading independent editorial publication, PharmaVOICE.

Established nine years ago, The PharmaVOICE 100 is an annual list of individuals determined by their peers as having made the most consistent, outstanding contribution to the life sciences industry, an industry whose UK representatives generate over £50bn in sales every year according to government statistics.

According to the publishers, winners of PharmaVOICE 100 places illustrate what it means to think bigger, do more, and lead with passion and integrity, with all nominations decided by members of the sector.

“I am extremely honoured to receive this industry recognition,” said Neil.

“It is one of the most important peer awards in the pharmaceutical industry, and is testament to the work of everyone here at Kallik – not just me, but everyone from the most junior team member all the way up to the board, our partners and everyone who’s been part of the journey – and most important of all, our customers.”

A long-lasting dialogue

Neil’s extensive knowledge and understanding of the pharma industry’s specific challenges was key to his winning a PharmaVOICE 100 place. That is a knowledge base that he has used to develop forward-thinking solutions that help achieve efficiency and compliance as well as form the basis for on-going dialogues with customers about the long-term challenges they face. “What a third party like a Kallik can do is see the gaps that siloed teams in procurement, regulatory or marketing in a pharmaceutical company just can’t,” he said. “We use that perspective to develop the kind of systems that the pharmaceutical companies of today are increasingly recognising as vital in maximising their opportunity in the market.”

About Kallik

Kallik is a global provider of software solutions that simplify complex artwork management, generation and approval challenges for regulated industries. Its systems help such organisations to reduce the risk of product recall, guarantee product and brand consistency, mitigate risk and reduce costs.

Based on technologies using a structured data-centric approach, Kallik’s solutions leverage and repurpose content to automatically generate artwork.  This enables businesses to remove duplication, track content and rapidly change messaging to respond to new market and regulatory challenges. Formed in 2001, Kallik’s founders and senior management team have a rich heritage in the packaging and labelling industry. The flagship AMS360™ Automated Artwork Management solution was devised based on this insider knowledge of the sector and today underpins the businesses of companies including Sealed Air, Estee Lauder, Coloplast, Integra, Mary Kay and Unilever.

More at www.kallik.com or follow us on Twitter @KallikAMS

About PharmaVOICE PharmaVOICE is expressly written and designed to deliver the views, opinions, and insights of executives who are shaping the direction of the dynamic life-sciences industry. PharmaVOICE, with the largest distribution in its market sector, is delivered to more than 34,000 BPA-qualified subscribers, which include executives from pharmaceutical manufacturing, biotechnology, drug discovery, research & development, contract research, drug delivery, and device/diagnostic companies. The publication also targets decision makers at healthcare advertising, marketing, medical education, public relations, information technology, contract sales, traditional and nontraditional media, and other service support companies and organizations. The publication also reaches more than 100,000 users with its digital edition, which contains original exclusive bonus content. PharmaVOICE’s unique horizontal editorial approach cuts across industry silos, providing a holistic overview of the life-sciences industry, addressing a range of topics from molecule through market. By engaging compelling personalities from diverse industry sectors, PharmaVOICE provides multiple perspectives on business challenges, trends, and topics.

More at www.pharmavoice.com

 

By Neil Gleghorn, CEO and Founder of Kallik.

To conclude our run of case studies of firms that have worked with Kallik to achieve two powerful, inter-related benefits: get up to speed for all things compliance, especially the imminent UDI legislation out of the States and improve labeling processes at the same time to achieve greater internal business efficiencies.

We’ve told you about a great Danish example (‘Using Compliance To Your Advantage – 1: Coloplast’) and a great US example too (‘Using Compliance To Your Advantage – 2: A US Life Sciences Leader’). I want to briefly, please, now turn to another Kallik success story – a German firm that is one of the world’s leading suppliers in casting, bandaging, wound care and compression stockings.

Why? Because this company is yet another manufacturer that’s taken a centralised, automated approach to label artwork management as a way to prep for UDI compliance.

Like the other customers discussed, it’s done that by going for the award-winning Kallik artwork automation solution to streamline the way it manages labelling for more than 14,000 different product lines – many of which have secondary and indeed tertiary packaging requirements.

Previously, the content for individual packaging was treated as its own artwork job – a process that involved the manual collation of input via phone calls and emails from global marketing, packaging development, product development, scientific and regulatory affairs, quality management and external sources. As a result, typically it would take up to 10 go-rounds to get artwork content approved.

The Kallik system saves artwork coordinators having to ‘reinvent the wheel’ each time they need to update content, or create new labelling from scratch. Routine amendments to packaging artwork can now be done without the need to involve an agency or design team. Cycle times are being reduced substantially too – from one to two weeks to prepare simple artwork, to one to two hours. Quite an improvement, I’m sure you will agree!

Meanwhile, compliance with all sorts of requirements – including UDI – is much easier to manage. “What stands out about the Kallik system is its completeness,” this company has told me. “Given the rate at which regulation can change, the level of control provided by Kallik is vital.”

A full toolkit to help you do the same.

A great case study. But what is the real significance of it – and the other two engagements that we have talked about?

As stated, last September the European Commission introduced new measures to restore patient confidence in the medical devices sector in the wake of the PIP breast implants scandal. Among the new codes are clearer labelling (down to individual product level), while manufacturers must be able to prove they have up-to-date procedures that describe all the processes that ensure regulatory compliance. This has been put in, of course, to help us all as consumers – but in practical terms it means manufacturers must first get the internal controls right, and then be able to show the measures they have taken.

Dealing with Brussels and UDI is therefore going to take work. The good news is that Kallik provides a full toolkit as well as comprehensive migration support services to help medical device manufacturers through the entire journey – as you strive to tick regulatory boxes and as you look to achieve a good payback from investment in tightening up your internal processes around content creation and labelling.

To sum up: tempting as it might be to rush down the pure UDI box-ticking route, this is a false economy. UDI is not the only new regulatory requirement on the agenda – which means a point solution just to tide you over will only lead to a lot more duplication and work in the long run, without any real payback.

So why not look at a fresh approach to compliance that involves working from a single approved set of master data that can be reused and repurposed with minimal effort, under strict central controls but with maximal payback?

It is only with this kind of transformation to internal processes that companies can hope to turn UDI and other regulatory requirements to their advantage.

What do you think?

 

 

Labelling content management leader Kallik has listened to customers and delivered the changes they want, with version 5.2 of its AMS360™ Artwork Management Solution

Tamworth, UK, June 16, 2014 – Labelling content and artwork management leader Kallik has announced a major upgrade of its market-leading AMS360™ Kallik Artwork Management solution, based on extensive user consultation and feedback.

The firm invests significant time speaking with its user base in order to offer customers precisely the improvements they need most.

The upgrade offers various additional elements requested in scheduled focus groups and feedback sessions, centred on changes to the overall look and feel of the solution, as well as functionality changes set to deliver extra control for greater efficiency and customer peace of mind.

“We have engaged with our customers and developed the AMS360™ product in response to what they’ve told us and made things simpler to use, as well as giving organisations even greater control of their artwork processes.” confirmed Kallik CEO Neil Gleghorn.

“Our customers are highly involved in the evolution of the AMS360™ product,” Gleghorn added.

“They are the sounding board for our developers’ ideas – a process that ends up pushing our understanding of what is possible as well as ensuring the solution is always going to drive value into their business.”

The new version 5.2 of AMS360™ will flag up ‘stale’ artwork assets, namely content that needs updating, so that all artwork remains in sync and fully up-to-date.

The upgrade also features a ‘brief review process,’ enabling artwork creators to route all proposed content around for internal approval prior to it going to the artwork stage.

There is also a new ‘what’s changed’ report – a feature that will show what, if anything, has been updated in a current project.

Kallik AMS360™ 5.2 will be available in the second quarter, initially on a non-production server environment before entering full production.

Kallik has also committed to provide comprehensive user guides, how-to videos and webinars to help customers hit the ground running as they transition from earlier versions of AMS360™.

About Kallik

Kallik is a global provider of software solutions that simplify complex artwork management, generation and approval challenges for regulated industries.

Kallik’s systems help these organisations to reduce the risk of product recall, guarantee product and brand consistency, mitigate risk and reduce costs.

Based on technologies using a structured data-centric approach, Kallik’s solutions leverage and repurpose content to automatically generate artwork. This enables businesses to remove duplication, track content and rapidly change messaging to respond to new market and regulatory challenges.

Formed in 2001, Kallik’s founders and senior management team have a rich heritage in the packaging and labelling industry. The flagship AMS360™ Automated Artwork Management solution was devised based on this insider knowledge of the sector and today underpins the businesses of companies including Sealed Air, Estee Lauder, Coloplast, Integra, Mary Kay and Unilever.

More at www.kallik.com or follow us on Twitter @KallikAMS

 

 

 

By Neil Gleghorn, CEO, Kallik

Last time, we laid out a set of big drivers of change in the medical devices context that will impact your business in the next few months.

Let’s switch tack now and start talking less about problems and business context and more about the practical help a company like Kallik can offer. To remind you, we talked about legislation, industry consolidation, coping with mergers and acquisition and dealing with a globalising market. Let’s look in turn at what you can start thinking about in connections with these drivers.

When you look at increased legislation, the solution we can provide is all about giving you the level of agility you will need to be able to change labels and packaging quickly. Why would this be helpful? Remember that legislation is coming in so fast – and across more and markets – you simply have to be able to deal, and deal correctly, with all the requisite requirements from the legislation or regulatory bodies. To be blunt, if you clustered two or more countries or regions together on your packaging (i.e. North America & Canada) and changes in legislation in the United States drives an amendments to that pack labelling, in two months time, you may have to change for Canada as well – but you may not have been aware of that. So it means you are changing your labelling twice.

By working with Kallik, because we drive change straight into your artwork, it allows you to move a lot quicker and react to those changes in an efficient manner.

When you look at the rising rates of healthcare provider market consolidation, what’s emerging out of that is that cost is being driven down. For example, the US is changing the game here to tax suppliers not on profits, but on turnover! Medical device players need to plan to do more with less, essentially. We can point you to situations where Kallik has delivered just that, with anything from 60 to 95% efficiency savings across the labelling process. In other words, we are a good bet to help you drive out cost, which may be the only way to make that ‘higher quality but lower cost’ equation work.

When it comes to all the merger and acquisitions activity in the sector, the key is transparency. Whenever one medical devices firm buys another, it becomes legally responsible for the labelling. So if the labelling is wrong and a product recall is initiated, then it is the parent company that is legally responsible.

In this context, our system offers you a truly global web-based system that brings transparency to your processes, especially crucial labelling change processes, and thus also brings you visibility around compliance. Thus if there is ever an issue, the parent company can easily show the authorities that the labelling was done correctly, share all audit reports and so forth.

And finally, when it comes to making the most from all the globalisation taking place in the market, having a solid platform like Kallik in-house means that the parent company can see what is happening across the business, in all divisions of a global whole, in the labelling process. Plus, when it comes to diving into emerging markets, Kallik has the ability to manage the content and translations right across every label set, as well as offering the ideal foundation to manage the increased volumes and complexities experienced when expanding into those new markets.

Why do we think that? Each market has different legislation or regulation that refers to what messaging goes on the pack, which means the central Regulatory Affairs and Labelling department in head office are always trying to work and understand this, while sales are driving into new markets. The workload either builds to a crisis and something falls over (e.g. there is a major recall and all the focus is on that) or smart managers put in solutions to start using technology to do things the right-first-time, enabling the firm to work in a much more friction-free way.

I hope you agree that effective use of technology is going to be your best friend when it comes to prepping for all 2014 is going to throw at you.

I also hope you agree that Kallik is ideally placed to supply that help – and that you join other great companies, like Unilever, Mary Kay, Integra, Coloplast and BSN medical, who are doing just that.